EVJoints FAQs — Trip Planning, Subscriptions & Features

Question 1

What is EVJoints?

Accepted Answer

EVJoints is an advanced EV trip planner built specifically for Indian roads. It calculates battery-aware routes, estimates charging stops, toll costs, and travel time - factoring in your vehicle's weight, passenger load, elevation changes, wind, and weather. It is designed to give you confidence before you leave, not just a route on a map.

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Question 2

How is EVJoints different from Google Maps or PlugShare?

Accepted Answer

Google Maps does not calculate EV battery consumption or suggest charging stops based on your vehicle's actual range. PlugShare shows charger locations but does not plan a route. EVJoints combines route planning, battery simulation, elevation and wind adjustment, real-time charger availability, and toll cost estimation in one place - built for Indian highways.

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Question 3

What plans are available on EVJoints?

Accepted Answer

EVJoints includes a free account plus paid plans such as Casual Wanderer, Weekend Cruiser, and Road Warrior. Each plan is designed for a different kind of trip planning usage, from casual explorers to frequent highway drivers.

Question 4

What does the free account include?

Accepted Answer

A free account gives you 3 trip plans per month at no cost, so you can try EVJoints before upgrading. Your mobile number stays linked to your plan, credits, and saved trips.

Question 5

What are trip credits?

Accepted Answer

Trip credits are the trips you can plan within your account allowance. Each credit lets you generate a full EVJoints trip plan with charging, toll, and travel-time estimates.

Question 6

How many trip plans do I get for free?

Accepted Answer

A free account gives you 3 trip plans per month at no cost.

Question 7

What are refresh credits?

Accepted Answer

Refresh credits let you update an existing trip with the latest traffic, wind, and weather information without rebuilding the trip from scratch.

Question 8

Do refresh credits expire?

Accepted Answer

No. Refresh credits never expire, so you can use them whenever you are ready to recheck a saved trip.

Question 9

Are saved trips kept in my account?

Accepted Answer

Yes. Saved trips stay in your account so you can revisit them later instead of recreating the same route again.

Question 10

Can I reopen and update a saved trip?

Accepted Answer

Yes. You can open a saved trip and refresh it with new conditions before you travel.

Question 11

Can I try EVJoints for free?

Accepted Answer

Yes. You can start with a free account and use 3 trip plans per month at no cost to explore the planner.

Question 12

Does the trial include the full trip planner?

Accepted Answer

The free account lets you try the core trip planning experience so you can see how EVJoints handles battery-aware routing before upgrading.

Question 13

Which payment methods are supported?

Accepted Answer

Secure payments are supported via Razorpay, including UPI, cards, and net banking.

Question 14

Is checkout secure?

Accepted Answer

Yes. EVJoints uses secure payment processing through Razorpay for plan purchases and top-ups.

Question 15

How do I sign in to EVJoints?

Accepted Answer

You can sign in with your mobile number or Gmail. The account is tied to your mobile number so your plan, credits, and saved trips stay connected.

Question 16

Is my mobile number my unique identity?

Accepted Answer

Yes. Your mobile number is your unique identity on EVJoints and it is linked to your plan, credits, and saved trips.

How can we help?

Getting started

Plans & pricing

Trip credits

Refresh credits

Saved trips

Trial & offers

Payments & billing

Account & app

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